Complete your client identification, insurance information, rights acknowledgments, consents, and signature in one secure form. Your Beehive Home Care admission coordinator will follow up to schedule the start-of-care visit.
Submitting your packet...
Staff mode: complete the clinical assessment, plan of care, insurance, and service authorization sections, then click "Save and Generate Client Link" at the bottom.
Consents and signature are hidden in this mode. The client will see your filled-in sections as read-only when they open the magic link.
You're reviewing the packet your Beehive Home Care coordinator prepared for you.
Scroll through every section below to confirm the information your coordinator entered. The submit button will unlock once you have reviewed all sections.
0 of 5 sections reviewed.
Please review your entries above before final submission.
We've scrolled you to the top. Scroll through to confirm every answer is accurate, then click "Confirm & Submit" at the bottom.
✓
Client link generated
Send this link to the client. They will see your entries as read-only and complete the consent and signature sections.
1
Client Identification
Personal details of the client receiving home care services
First name is required.
Last name is required.
Date of birth is required.
Please select gender.
Home address is required.
City is required.
State is required.
ZIP is required.
A reachable phone number is required.
Valid email is required.
Living Situation
Emergency Contact
Advance Directive
Utah uses the Utah Advance Health Care Directive (Utah Code 75-2a-117). If the client does not have one and would like information, ask the coordinator.
2
Clinical Assessment
Completed by the Beehive Home Care PSA assessor during the start-of-care visit
Household & Support
General Information
Living Habits
Activities of Daily Living (1 = Independent, A = Assistance Needed, U = Unable)
Activity
Level
Activity
Level
Instrumental Activities of Daily Living (iADLs)
Activity
Level
Activity
Level
Behavioral & Safety
PSA Assessor
3
Plan of Service / Care
Developed by the Beehive Home Care RN/Supervisor and reviewed with the client
4
Insurance & 3rd Party Payer
Add up to three payer policies. Skip if billing is direct/private pay.
5
Service Authorization
Authorized services, charges, and financial responsibility
If your Beehive Home Care admission coordinator pre-filled this packet for you, the service schedule and rates below will already be populated. Confirm or adjust as needed.
Payer Information
Authorized Services
Service
Charge
Frequency
Days
AM/PM
Personal Care Aide
Homemaker / Companion
Registered Nurse
Terms of Service. The signature on this packet acknowledges acceptance of the following: Consent & full financial responsibility for service(s) rendered. Assignment of payment of any benefits payable to/for me, made payable to Beehive Home Care. That I have not been coerced or forced to sign this document. Either side may terminate this agreement with the Termination Notice above.
When you're done with the staff sections above, save and generate a magic link to send to the client. The client will see your entries as read-only and complete the consent and signature sections.
Click to open the full document. You must scroll to the bottom inside the document and tick the acceptance box before you can accept.
The full Client Rights, Responsibilities, and Grievance Policy opens in a separate document. You must read to the end before the Accept button enables.
✓Rights and Policies acknowledged.
7
Consents & Authorizations
Required acknowledgments before Beehive Home Care can provide and bill for services
HIPAA Notice of Privacy Practices
Beehive Home Care is required by federal HIPAA law to maintain the privacy and security of your protected health information (PHI). We use and disclose PHI for treatment, payment, and healthcare operations. You have the right to inspect, copy, amend, or restrict the use of your PHI; receive a list of disclosures; and file a complaint without retaliation. The full Notice of Privacy Practices is available upon request and posted in our office at 1234 S State Street, Suite 200, Salt Lake City, UT 84111 (Compliance Hotline: 801-555-0142).
Photo, Video & Recording Release
Beehive Home Care may, in the course of providing care, take photographs or videos for the purposes of clinical documentation, training, or marketing. This authorization is voluntary and may be revoked at any time in writing.
Electronic Signature Consent
Beehive Home Care uses an electronic signature to record consent for services and reimbursement. This is an authorization for Beehive Home Care to use my electronic signature, made via this form's signature pad or the Beehive Home Care telephony system, to seek reimbursement for services provided. I acknowledge that an electronic signature is legally equivalent to a handwritten signature.
Non-Discrimination & LEP Statement
Beehive Home Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Our Agency does not exclude people or treat them differently because of any of these characteristics. We provide free language services to people whose primary language is not English (LEP), including qualified interpreters and information written in other languages, and free aids and services to people with disabilities.
Utah Personal Care Agency Disclosure
Beehive Home Care is licensed by the Utah Department of Health and Human Services as a Personal Care Agency (Utah Admin. Code R432-725). The Agency provides non-skilled personal care, homemaking, and companion services as described in your Service Plan. All staff providing services are employed or contracted by the Agency, which is responsible for their supervision, and compensation for all staff is paid by the Agency.
Electronic Visit Verification (EVV) Notice
If your services are paid by Utah Medicaid, federal law (21st Century Cures Act) requires Beehive Home Care to use Electronic Visit Verification (EVV) to record the date, location, time, and type of each personal-care visit and the caregiver who provided it. This information is used to verify and bill for the services you receive, and you may be asked to confirm visits.
8
Review of Admission Documents & Signature
Final acknowledgment that you have received the full Client Information Folder
Review of Admission Documents. Beehive Home Care is pleased to have the opportunity to provide service for you. As part of your plan of service, we are giving you a Client Information Folder that includes important information about our services. By signing below I confirm that I have received my Client Information Folder which has been reviewed with me and includes:
I have read and understand all of the written information as outlined above, as well as the verbal review offered by the Agency Staff. I agree to the terms presented in this material. I also agree to contact Beehive Home Care if I have questions about my service.
Please select who completed this packet.
Print name is required.
Signature is required.
You must acknowledge the consent statement to submit.
Please complete the verification above.
You must open and accept the Rights and Policies above before submitting.
✅
Admission Packet Submitted
Thank you. Your Beehive Home Care admission coordinator will be in touch within 1 to 2 business days to schedule the start-of-care visit.
⚠️
Submission Failed
Something went wrong while submitting your packet. Please try again or call us directly.
These Rights and Responsibilities will be followed by all employees of Beehive Home Care, including both office staff as well as staff that provide services to you in your place of residence. You receive a copy of these rights upon admission. You have the right to exercise these rights at any time without restriction.
The Bill of Rights is provided to our Clients to advance of providing pre-planned care. Our Clients have the right to exercise their rights at any time without fear of retribution or retaliation. Either you or your designated representative is authorized to exercise your rights.
You have the right to:
Receive considerate and respectful care in the home at all times, be treated with dignity and have your person and property treated with respect.
Receive access to care and services in regard to your health (mental, physical, social, sexual, gender, age, ethnicity, religion or any factor unrelated to the home care services received).
Participate in the development of care and informed decisions regarding the plan of care, and the right to refuse all or part of any treatment to the extent permitted by law and to be informed of the consequences of such refusal.
Be informed in advance about care to be furnished, including the disciplines that furnish care, and of any changes in the care to be furnished, including the duration of care.
Receive complete information that includes plan of care, including changes you have a right to receive verbal or written notice of any of the following: a change in the discipline (s) furnishing your services; a change in the frequency or duration of services to be furnished; a discharge from the agency or transfer to another provider of services and your right to choose another provider of services upon termination of services; or any other change which materially modifies the original plan of care.
Receive information necessary to give informed consent prior to the start of any care or treatment.
Be informed in advance about the cost (s) of services that will be charged to you, including any items not covered by Medicare, Medicaid, or other private insurer.
Have your property and person treated with respect, consideration, and recognition of Client dignity and individuality.
Voice grievances/complaints regarding treatment or care that is (or fails to be) furnished, or regarding the lack of respect for property and/or person by anyone who is furnishing services on behalf of the Agency, and not be subjected to discrimination or reprisal for doing so.
Be advised of the procedure for the submission/resolution of complaints to the Agency about care that is being furnished or has not been furnished and have records pertinent to the situation reviewed.
Have an unrestricted right to communicate and file complaints with the Utah Department of Health and Human Services (DHHS), Office of Licensing at (801) 890-2007 (or online at dlbc.utah.gov), and to report suspected abuse, neglect, or exploitation to Utah Adult Protective Services at 1-800-371-7897, regarding any complaint of mistreatment, neglect, abuse, or misappropriation of Client property by anyone furnishing services on behalf of the Agency, and to receive information about resources available, if needed.
Have your social, psychological, cultural, and spiritual values respected.
Choose a healthcare provider, including choosing an attending physician, where applicable.
Confidentiality of records, communications, and personal information.
Receive information about Beehive Home Care, including: upon request, the full name, professional qualifications, and licensure of any person who provides treatment, services, or care.
Receive reasonable advance notice, in writing, of any transfer or termination of services, the reason for it, and your right to choose another provider of services.
Be informed of any financial benefits when referred to an organization.
Be informed of service only if the agency has the ability to provide care for the level of intensity required by the patient.
Have access to your medical record, treatment information, and to be told about the nature, scope, and possible side effects of treatments before they begin.
Have access to clinical records relating to your care.
Be advised of the names, telephone numbers, and hours of operation of the agency.
Be informed of the Utah DHHS Office of Licensing complaint line, (801) 890-2007 (Monday through Friday, business hours), which receives complaints and questions about licensed home care and personal care agencies.
Be informed of any anticipated transfer of services with another agency, including any limitations or restrictions of the new agency, prior to transfer.
Receive education and training material related to the recipient's home care needs.
Receive written notice of the agency's policies and procedures relating to advance directives, in advance of the provision of care, including information about the Utah Advance Health Care Directive (Utah Code 75-2a-117).
Be informed of any anticipated charges for services or refunds.
Be informed orally and in writing of any changes in payment information as soon as possible, but no later than 30 days from the date that the organization becomes aware of the change.
Have access to all bills for service upon request, regardless of whether they are paid for out-of-pocket or through other sources of payment.
Have access to an interpreter if needed.
To expect that the Agency shall not assume power of attorney or guardianship over a Client, require the Client to endorse checks over to the Homecare Agency, or require a Client to execute or assign a loan, advance, financial interest, mortgage, or other property in exchange for future services.
Know that the Agency offices are open 9-5, Monday through Friday, unless otherwise noted.
Know that the Utah DHHS Office of Licensing licenses and inspects this agency under Utah Admin. Code R432-725 and investigates complaints concerning the agency.
Client Responsibilities
Clients of Beehive Home Care have the responsibility to:
Notify our Agency of changes in their condition or care situation.
Follow the plan of care.
Notify our Agency if the visit schedule needs to be changed.
Keep appointments and notify our Agency if unable to do so.
Inform our Agency of the existence of, and any changes to, advance directives.
Advise our Agency of any problems or dissatisfaction with the service.
Provide a safe environment for care to be provided.
Carry out mutually agreed responsibilities.
Client Grievance Policy
We strive to provide the highest quality services for our clients. That's why your concerns are our concerns. To ensure that our services meet your needs, we encourage you to make us aware of any complaints or concerns. Complaints should be addressed to the Agency Manager / Director of Operations by calling the office, who will promptly review the problem. Following that review, the Agency Manager / Director of Operations will share his findings with you. The Agency Manager / Director of Operations will share these findings with you in person or via mail.
It is our Agency policy to address the complaint within 48 hours, and to attempt to resolve the complaint within 30 days. If at any time you feel that a situation was not resolved to your satisfaction by this process, you may contact the corporate office at 801-555-0142, or contact our confidential Compliance Hotline at 801-555-0142.
We appreciate your candid comments as this helps us in the process of continually working to improve our services to our many and valued Clients.
If you have information about unethical behavior, criminal activities, or other concerns regarding our services, please call the Agency Manager / Director of Operations or contact our Compliance Hotline at 801-555-0142.
Grievance Process / Reporting Abuse
Beehive Home Care is committed to providing excellence in Client service. We will give full consideration to your issues and make an effort to resolve any issues to your satisfaction. We will provide you every opportunity to voice grievances without fear of reprisal or any discrimination from Beehive Home Care or its team members.
If you have any concerns at all, please contact us.
The Agency Manager / Director of Operations or their designee will contact you within 48 hours to discuss your concerns. The Agency Manager / Director of Operations will work with you and our team to attempt to resolve the issue within 30 days. We will provide a written explanation of the resolution to your concerns.
If you are dissatisfied with the outcome of the complaint investigation, you may request that the Agency Manager / Director of Operations submit an appeal to Beehive Home Care's Governing Body.
You may also file a complaint with the Utah DHHS Office of Licensing at (801) 890-2007 (dlbc.utah.gov), report suspected abuse or neglect to Utah Adult Protective Services at 1-800-371-7897, and, if you are a Utah Medicaid managed-care member, contact your health plan's member services or the Utah Medicaid Health Program Representative at 1-866-608-9422. You may file a grievance or concern with Beehive Home Care at any time without fear of retaliation.
Acknowledgment
I acknowledge that I have read and understand the Client Rights, Responsibilities, and Grievance Policy set forth above. I understand that a reasonable attempt has been made to review these rights and responsibilities with me prior to or at the start of care visit and periodically thereafter.